This Privacy Policy describes how CornerStoreAI, Inc. (“we,” “us,” or “our”) collects, uses, and shares information when you use our social media management platform and services (the “Service”). This policy applies to cornerstore.ai and the CornerStoreAI mobile applications.
Information We Collect
Information You Provide Directly
- Account Information: Name, email address, and account credentials
- Business Information: Business name, industry, and social media account details
- Content: Posts, captions, images, videos, and other content you create or upload
- Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
Information from Connected Social Media Accounts
When you connect your Facebook, Instagram, or other social media accounts to our Service, we collect:
From Facebook:
- • Basic profile information (name, profile picture)
- • Facebook Pages you manage
- • Page posts, comments, and engagement metrics
- • Page insights and analytics data
- • Messenger conversations (for pages you manage)
From Instagram Business Accounts:
- • Instagram posts and media
- • Comments and engagement data
- • Instagram insights and analytics
- • Direct messages (for business accounts you manage)
Meta API Usage: We use Facebook Graph API v23.0 and Instagram Graph API to provide social media management functionality. The specific endpoints and permissions are detailed in our developer documentation and are limited to what's necessary for our Service.
Automatically Collected Information
- Device Information: Device type, operating system, browser type, and mobile device identifiers
- Usage Data: How you interact with our Service, features used, and time spent
- Log Data: IP address, access times, pages viewed, and referring URLs
- Analytics: We use Amplitude for app analytics to improve our Service (Facebook SDK auto-logging is disabled)
Mobile App Permissions
When you use our mobile application, we may request access to certain device features:
- Camera: We request camera access to allow you to capture photos and videos for your social media posts. This permission is only used when you actively choose to take photos or videos within the app.
- Photo Library: We request access to your photo library to allow you to select existing photos and videos for your social media posts. We only access items you specifically select.
- Location Services: If enabled, we may use your location to add location tags to your posts or provide location-based insights. This is entirely optional and can be disabled in your device settings.
- Push Notifications: We send push notifications for important account updates, scheduled post confirmations, and engagement alerts. You can disable these in your device settings at any time.
How We Use Your Information
We use collected information to:
- • Provide and maintain our Service
- • Process your transactions and send related information
- • Send you technical notices, updates, security alerts, and support messages
- • Respond to your comments, questions, and customer service requests
- • Monitor and analyze trends, usage, and activities in connection with our Service
- • Personalize and improve our Service and provide content and features
- • Process and deliver contest entries and rewards
- • Link or combine information we collect from or about you
- • Carry out any other purpose described to you at the time the information was collected