Help Center/Getting Started/Connecting Your Social Media Platforms

Connecting Your Social Media Platforms

Time to level the playing field. Connect your social media accounts and give CornerStore.AI the data it needs to compete with corporate marketing departments while keeping your authentic small business soul.

Why Connect Your Accounts?

While big corporations use armies of analysts to understand their customers, connecting your accounts gives you the same intelligence—but with the personal touch and authentic relationships that only small businesses can provide.

What We Can Do:

  • Analyze your existing content performance
  • Track customer comments and messages
  • Suggest content ideas based on your audience
  • Help you respond to customer inquiries

What We Don't Do:

  • Post content without your approval
  • Share your data with third parties
  • Access your personal information
  • Make changes to your account settings

Supported Platforms

CornerStore.AI currently supports the most popular social media platforms for businesses. We're constantly adding new integrations based on user feedback.

IG

Instagram

Posts, Stories, Reels, Comments, DMs

✓ Business & Creator accounts
✓ Full content analysis
✓ Customer interaction tracking
TT

TikTok

Videos, Comments, Messages

✓ Business accounts
✓ Video performance analysis
✓ Trend identification
FB

Facebook

Posts, Pages, Messages

✓ Business pages
✓ Page insights integration
✓ Customer message management

More Platforms Coming Soon

We're actively working on integrations for LinkedIn, Twitter/X, YouTube, and Pinterest. Join our waitlist to be notified when these become available!

Have a specific platform request? Let us know through our support channel.

How to Connect Your Accounts

Connecting your accounts is secure and straightforward. We use official platform APIs and OAuth authentication to ensure your data stays safe.

IGConnecting Instagram

  1. 1
    Go to Account Settings: In your CornerStore.AI dashboard, click "Connect Platforms" then select Instagram.
  2. 2
    Instagram Login: You'll be redirected to Instagram's secure login page. Enter your credentials.
  3. 3
    Grant Permissions: Instagram will ask for permission to share data with CornerStore.AI. Click "Authorize."
  4. 4
    Confirmation: You'll be redirected back to CornerStore.AI with a success message.

Note: You must have an Instagram Business or Creator account to connect. Personal accounts aren't supported due to API limitations.

TTConnecting TikTok

  1. 1
    Switch to Business Account: Ensure your TikTok account is set to "Business Account" in settings.
  2. 2
    Connect in Dashboard: Click "Connect Platforms" in CornerStore.AI and select TikTok.
  3. 3
    TikTok Authorization: Login to TikTok and authorize CornerStore.AI to access your business data.
  4. 4
    Complete Setup: Return to CornerStore.AI to finish the connection process.

Requirements: TikTok Business Account with at least 100 followers and 3 published videos.

FBConnecting Facebook

  1. 1
    Business Page Required: You'll need a Facebook Business Page (not personal profile).
  2. 2
    Page Admin Access: Ensure you're an admin of the page you want to connect.
  3. 3
    Connect via Dashboard: Select Facebook from the platforms list and follow the authorization flow.
  4. 4
    Select Pages: Choose which business pages you want CornerStore.AI to help manage.

Security & Privacy

Your security is our top priority. We use industry-standard practices to protect your data and never access more than what's necessary to provide our services.

What We Protect

  • • All data is encrypted in transit and at rest
  • • We never store your social media passwords
  • • Access tokens are securely managed and rotated
  • • Your data is never shared with third parties
  • • Regular security audits and monitoring

Your Control

  • • Disconnect accounts anytime from settings
  • • Choose which data types to share
  • • View exactly what permissions we request
  • • Export your data whenever you want
  • • Delete all data when you close your account

Common Connection Issues

"Connection Failed" Error

This usually happens when the authorization process is interrupted or your account doesn't meet platform requirements.

  • • Make sure you have a business/creator account
  • • Check that you're an admin of the page/account
  • • Try connecting from a different browser
  • • Clear your browser cache and cookies

"Insufficient Permissions" Error

Your account doesn't have the necessary permissions for CornerStore.AI to function properly.

  • • Ensure you granted all requested permissions
  • • Check if you're the account owner or admin
  • • Some features require business account verification
  • • Contact support if you're still having issues

Successfully Connected?

Great! Now CornerStore.AI will start analyzing your content and audience. Within 24-48 hours, you'll receive your first personalized insights and content suggestions.

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