Understanding Your Dashboard
Welcome to your command center for fighting corporate giants. Learn how to navigate your dashboard and wield Fortune 500-level marketing insights while staying true to your small business roots.
Dashboard Overview
Your dashboard gives you the same powerful overview that Fortune 500 companies pay millions for—but designed for real people building real communities. Everything you need to compete with corporate giants while staying authentically you.
Main Dashboard Sections:
Performance Overview
Key metrics and trends across all your platforms
Customer Interactions
Recent messages, comments, and engagement
Content Calendar
Upcoming posts and content suggestions
AI Insights
Personalized recommendations and alerts
Performance Overview Section
The performance section gives you a quick snapshot of how your social media accounts are performing across all connected platforms.
Key Metrics You'll See:
Business Health Score
Overall performance tracking with actionable insights
Fresh Activity
Real-time followers, likes, comments, and views across platforms
Smart Scheduling
"Make today's post" and "Engage with customers" prompts
Understanding Your Charts:
- • 7-day trends: Quick view of recent performance changes
- • Platform breakdown: See which platforms are performing best
- • Content type analysis: Identify your most engaging post types
- • Peak times: When your audience is most active
Customer Interactions Hub
This section consolidates all customer touchpoints from across your social media platforms into one manageable inbox.
What You'll Find Here:
High-Priority Items
- • Purchase inquiries and sales questions
- • Urgent customer service issues
- • Booking requests and appointments
- • Negative feedback requiring immediate attention
Recent Activity
- • New comments on your posts
- • Direct messages from customers
- • Mentions of your business
- • Engagement on your content
AI Response Suggestions
For each customer interaction, you'll see AI-generated response suggestions that match your brand voice and are tailored to the specific context of the conversation.
Example: Customer asks "Do you have this in size medium?"
AI Suggestion: "Yes! We have that in medium. I'll send you a DM with pricing and availability. It's one of our bestsellers! 😊"
Content Calendar & Planning
Your content calendar shows upcoming post suggestions, optimal posting times, and helps you plan your social media strategy in advance.
Calendar Features:
- AI-suggested posts: Content ideas based on your audience and trends
- Optimal timing: Best times to post for maximum engagement
- Content variety: Balanced mix of post types and topics
- Platform-specific: Tailored content for each social platform
How to Use It:
- 1Review AI-suggested content ideas
- 2Customize or approve suggestions
- 3Schedule posts for optimal times
- 4Track performance and adjust
AI Insights & Recommendations
This section provides personalized insights and actionable recommendations based on your social media performance and customer behavior.
Types of Insights:
Performance Alerts
- • Significant changes in engagement
- • New trending topics in your industry
- • Optimal posting time adjustments
- • Content type performance shifts
Growth Opportunities
- • Untapped audience segments
- • Content gaps to fill
- • Cross-platform promotion ideas
- • Customer conversion opportunities
Weekly AI Reports
Every week, you'll receive a comprehensive AI-generated report that includes:
- • Performance summary across all platforms
- • Top-performing content analysis
- • Customer interaction trends
- • Actionable recommendations for the coming week
- • Competitor insights and market trends
Navigation Tips & Shortcuts
Keyboard Shortcuts
Quick Actions
- • Click any metric to see detailed breakdown
- • Right-click interactions for quick responses
- • Drag and drop to reschedule content
- • Use filters to focus on specific platforms
- • Star important customer interactions
Ready to Explore Your Dashboard?
Now that you understand the layout, dive in and start exploring your social media insights and AI-powered recommendations!